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IP Telephony

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With Cisco being one of the leaders in IP telephony in the market today,  our engineers are Cisco certified and we can either host your IP telephony system on our premises which will be more cost effective for your business or design a bespoke solution to suit your needs. We can implement and support the entire system throughout the whole cycle. We also specialize in  other PBX solutions such as Broadsoft, Avaya and Asterisk.

IP-based telephony delivers high quality and advanced flexibility for businesses today. Linx-Networks have provided many of Cisco IP phones and call management systems for customers and we understand exactly how to help businesses make the most of their advanced features.

When integrated right across an organisation and used to its full capabilities, the Cisco System’s delivers improved visibility of call patterns and costs this enables more efficient call forwarding and management of voicemail, which makes it easier for an employees to be always available and operate from the same number, whether they are at their workplace or in a different office or working from home.

As a partner for Cisco we have the expertise to show you exactly how IP telephony solutions can be implemented in your business with your trading, CRM and other applications to deliver improved efficiency and enhanced customer service. 

Benefits of installing a Unified Communications

Provide reliable and advanced communications capabilities for your staff no matter where they are working, with a full suite of IP Communications solutions and endpoints. Manage voice, video, mobility, and presence services between IP endpoints, media-processing devices, voice-over-IP (VoIP) gateways, mobile devices, and multimedia applications.

Cisco IP Communications products can also help your business:

  • Efficiently run voice, data, and video communications over a single, converged network
  • Take advantage of a wide array of Cisco IP endpoints to meet diverse communications needs
  • Optimize efficiency with Cisco Unified Communications network management

 

Hosted IP Telephony

We offer three types of hosted PBX, the client can choose between Cisco Call manger, Microsoft Teams or Broad soft. We tailor each of our cloud solutions on what best suits the customer.

So what exactly is Microsoft Teams?

Teams is you, your team, your work and your customers – connected! Teams is a virtual connection between you and the people you work with. Teams lets you talk, share your desktop and applications, but most of all, work together in real time from almost anywhere
Hosted VoIP Telephony or Cloud Communications brought to you by Linx-Networks. Forget expensive phone bills, maintenance and upgrades, just pay per user per month; easily scalable from 1 to over 10,000 users and you will always be kept up to date.

Linx-Networks provide telephony (VoIP) services for a simple price per user per month that can be deployed extremely easily and accessed from anywhere in the world.

Whether you are a new or existing business you can benefit and save costs with our hosted telphony solution.

We use Tier 1 carriers to ensure the highest quality of audio.

We provide our customers a rich business telephone system using the latest Microsoft Lync technology with the flexibility of working from anywhere with a reliable internet connection.

Combined with the latest approved handsets and headsets from Jabra, Plantronics, SNOM and Polycom, our customers benefit from crystal clear audio and a wealth of features to make their daily tasks easier.

Immediate Cost Savings

  • Minimal up-front capital expenditure with immediate cost savings
  • Combine traditional telephony features with IM and conferencing
  • Free calls between multiple office locations
  • The most competitive rates on all off-net calls

On Demand Communications

  • No additional equipment or unnecessary licenses up front
  • Scale up or scale down easily in the future
  • No need to purchase lines or calls in expensive blocks
  • Simple, per user, per month pricing model

Enjoy Peace of Mind

  • Linx-Networks services are fully managed for you
  • Forget about infrastructure, user support and service details
  • Focus your business on truly strategic initiatives
  • We continuously refine and integrate new features to extend capabilities
  • Coupled with Hosted Call Recording, to make sure you always remain compliant.

Encrypted Voice

  • We have worked very hard to ensure almost all of the data leaving and entering our Data Centre is encrypted.
  • This includes all SIP (SIP over TLS) and every single Voice Stream is encrypted with at least 128 bit encryption.
  • You can work with the confidence that your Voice and Video calls are 100% encrypted.

Hosted BT Touch Pro Solution

Our hosted BT Touch Pro turrets solution is in multiple Linx-Networks datacentres fully redundant, this solution is perfect for start up or small trading floors, brokers and hedge funds

BT Touch Pro Dealerboards are the front-line technologies for traders and need to be simple to use, highly functional and reliable. Linx-Networks are experts in providing BT Touch Pro dealer boards for City based firms and integrating them with IP Telephony and communications systems and via our cloud platform.

As an BT Gold Partner Linx-Networks have the capability to provide you a high performance, cost-efficient and scalable solutions that will enable your business to operate at the highest levels of efficiency, scale your trading floor rapidly and leverage the business IT investment on their current systems.

Today, BT is a leader in real-time collaboration software applications offering customers the most innovative, extensible and versatile session management platform, leveraging the evolution of leading unified communications & collaboration capabilities and standard IT infrastructure.

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IP Turret Systems

The BT turret offers all the features you’d associate with traditionally serviced trading rooms, but delivers these via a range of IP-PBX vendors’ solutions. The open standards turret architecture allows IP Turrets to integrate seamlessly with existing environments such as Cisco or Avaya. Crucially, it also allows the middle and back office to collaborate fully with the traders in the front office.

Some of the benefits of an IP based trading system:
•Highly resilient architecture – makes use of existing industry-standard network infrastructure to deliver quick, easy and cost-effective deployment and management
•Full integration with the PBX platform – enables traders to make use of full PBX features
•Space saving – frees a significant amount of data centre space and power for re-deployment
•Scalability – you can expand the system very easily with minimal increases in rack usage
•Flexibility – traders can log into any turret at any time and have full access to their screens
•Versatility – private wires and turret lines can be shared with standard Cisco handsets.
•Easier to manage – a single telephony platform for the front and back offices and integrated intercom reduces need for patching
•Fast expansion capability – with a centralised IP architecture, end points can be extended to new offices without the need for additional infrastructure
•Easy voice recording – single recording solution for front and back office with full call detail recording and search capabilities

Here is an example of an BT Touch Pro GUI

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Trading Room Telephony Features

BT Touch Pro turrets provides all the features required by the most demanding users of a dealing system.

supports :
•up to 30 voice channels, with 24 of those being monitored speaker channels
•10 000+ speed-dials (Shorcuts)
•InterCom; Group, turret to turret, turret to IP phone

Turret users benefit from :
•Provision for all MRD and ARD private wires
•Full duplex-conferencing
•Advanced speed-dial management system
•Private wire Hoot & Holler or Hoot & Holler over IP
•Text (SMS)
•Voice recorder, with playback to the turret (select vendors)
•Connectors for many other voice recorders
•Video to the desktop – video/audio streaming
•HD camera to enable video conference (planned 2012)
•Applets designed to improve Trader efficiency

Application Integration

BT turrets are built on extremely powerful and versatile hardware and software architecture. Processing power is delivered via a dedicated powerful processor, providing video capability. A highly proven embedded operating system and 15 or 10-inch touchscreen, offers the institution the foundation for many types of application support.

The following capabilities are available or are scheduled within the development roadmap:
•TV streaming to the turret
•Presence and instant messaging integration
•Click to Dial from Outlook and MS Office Suite
•Enterprise and personnel directory integration
•Outlook contact integration
•Advanced recording integration to the CLI and Trade ID, enabling enhanced compliance operation
•High Definition video conferencing (1to1)

For more information on BT Touch Pro trading systems contact Linx-Networks on +44 203 668 0828 or sales@linx-networks.com

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Our clients

With our compliance demands increasing it is important for us to choose solutions that not only help us comply with regulations, but save us time by being easy to use and administer. Linx-Networks have delivered a recording solution that meets these criteria and also enables us to add or redeploy channels to meet the changing needs of our business, giving us greater flexibility.”

Daiwa Capital Markets