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Call Recording & Compliance


Linx & Verint are helping financial services firms drive communication compliance, automate assurance and reduce risk across leading unified communications, collaboration, trader voice and mobile platforms.

Verint Financial Compliance offers a comprehensive approach to compliance, helping you avoid fines and reputational damage. It combines proven technology, automation, data-driven business intelligence, and an open architecture to help you overcome complex compliance challenges. By doing so, we help you weave compliance into your financial services organization.

Capture all channels used by your workforce

  • Skype for Business Recording – leverage a leading, certified compliance solution to record all forms of interaction via Microsoft Skype for Business
  • Cisco Recording – capture a variety of Cisco UC endpoints and call scenarios with a proven, Cisco compatible compliance platform
  • Trading Turret Recording – reliably record voice trading via dealerboard devices and software-based trader voice systems
  • Mobile Recording – record mobile voice and SMS from multiple public cellular networks and mobile collaboration apps
  • SIP Recording – record voice calls and media routed via Session Border Controllers (SBC) and other telephony endpoints that support SIP protocol
  • Specialist UC & Collaboration Capture – record multi-channel interactions from messaging and content-sharing apps used by the financial community
  • Avaya Recording – benefit from robust call recording and archiving for Avaya UC and telephony endpoints

Retain, manage, and make sense of vast volumes of recorded data

  • Records Retention – apply sophisticated data retention and storage policy rules to meet record-keeping demands.
  • Data Security – digitally sign, encrypt, control access to and securely manage your recorded data throughout its entire lifecycle.
  • Data Management – use a comprehensive data management framework for data storage, validation, import, export and processing.
  • Data Retrieval – extract data from multiple voice recording platforms for custodial audit or bulk legacy extraction.
  • Speech Transcription & Data Analysis – leverage advanced speech-to-text, search and analytics capabilities to make sense of large datasets.
  • Case Management – use intuitive workflows and rules-based automation to investigate and manage compliance cases effectively.
  • Dashboards & Reporting – benefit from real-time dashboards and data visualization to track trends, anomalies, actions for data-driven insights.

Automatically monitor your infrastructure and regulate interactions

  • Call Recording Assurance – leverage comprehensive call recording tracking, alerting, and policy matching to assure every call is properly recorded.
  • Call & Voice Quality Testing – conduct automatic “walk-the-floor” audio quality testing and scoring across handsets, comms platforms, and recorders.
  • Infrastructure Monitoring – apply automation to test, monitor and verify the state, health and performance of your entire communications and recording infrastructure.
  • Policy Governance – benefit from end-to-end compliance governance by assuring applicable regulations and rules against users, groups and transactions.
  • Ethical Wall – use rules-based technology to apply communication barriers, filter IM content, hide presence information and apply IM disclaimer notifications to avoid compliance breaches.


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Our clients

With our compliance demands increasing it is important for us to choose solutions that not only help us comply with regulations, but save us time by being easy to use and administer. Linx-Networks have delivered a recording solution that meets these criteria and also enables us to add or redeploy channels to meet the changing needs of our business, giving us greater flexibility.”

Daiwa Capital Markets